Clever for System Admins

Newsela's Clever integration allows for single sign-on and rostering.

Setup Process 

Set your district up with the Clever platform.

If your district is already on Clever, you can add Newsela by following these instructions:

  • Log into your Clever Dashboard and select: Applications > Add Applications from the left navigation.

  • Search for Newsela

  • You will also be asked if you would like to request a custom Launch Date. The Launch Date is the first day users can access the app through Clever.

  • Once you have made your selections, click Request.

  • Once you request, the Newsela team will review your request and approve it. This process usually takes one business day, but may take as long as a week during peak periods.

  • Once the request is accepted, Newsela recommends logging in a few users to sign in to confirm that they can sign in and import classes.

Recommended Sharing Rules

Newsela recommends sharing data by school. You can share data for all your schools - including schools that may not have Newsela PRO license yet. Any users not covered by a Newsela PRO license who log in with Clever will be taken to Newsela’s free product.

For more information on sharing data with applications please see How do I set my sharing permissions for applications?




Newsela supports co-teachers and will import co-teachers from Clever. If you are using the Clever Integration, Newsela co-teachers have to be set up in Clever by a system administrator, and cannot be set up by individual teachers in Newsela.

Many teachers create free Newsela accounts before their districts purchase Newsela, and are concerned about retaining data associated with their free accounts.

Newsela automatically merges user accounts on matching emails. For example, if a teacher set up a free Newsela account with their district first.last@schools.k12.org email address, the first time they log into Newsela with Clever with their district first.last@schools.k12.org, they will be recognized by Newsela as an existing user, and will be taken to their existing account. As long as emails match in all systems, users can easily change authentication methods.

Users who log in using accounts associated with different emails (for example first.last@schools.k12.org and first.last@gmail.com) will create duplicate accounts. 

Newsela's support team can merge accounts if users provide both email addresses. Teachers who need account merges should contact Newsela’s Support Team.

Unlike many other applications, Newsela does not import user or class roster information in bulk. Newsela imports data on demand. When a teacher or student logs in for the first time, Newsela creates their account. Newsela waits to import classes until teachers syncs their classes with Clever. Newsela then updates data every time a teachers logs in.  

FAQs

Why am I getting a “data warning” or a “data requirement” error?

A data requirement error occurs when the record is incompatible with Newsela’s integration with Clever, and the user or section will not appear in the application. Data Requirements must be resolved for users or sections to be successfully processed by the application.

A data warning error occurs when the user or section has a compatibility issue with the application that may result in a degraded app experience. We recommend addressing these issues or contacting the application directly to determine the impact of a particular Data Warning.

Why is my data not showing up in the Newsela?

As noted above, Newsela syncs data on demand, so data will only appear in Newsela once a user logs in. Classes and class rosters once teachers choose to sync. Please note that since each individual teacher selects which classes to roster, students will only see full rosters if each of their teachers syncs classes. Most students will not see full rosters in Newsela.

Why is my student or teacher missing from Newsela?

Please check to see if this user meets the following requirements before reaching out to Newsela:

  • Student or teacher is present in your SIS data

  • Student or teacher is present in your Clever data and shared with Newsela

If the user is missing from your Clever data, but in your SIS, please contact Clever Support.

Why are classes missing from Clever?

Newsela imports only current classes from Clever. If a teachers attempts to sync a Clever class before the term starts, the class will not import. 

Teachers might be missing classes because the classes have either not been imported, or because they’ve been archived. Teachers can resolve this issue by following these steps:

  • In Newsela, click on the Archived Classes tab

  • Select restore to reactivate the missing classes classes you need. If there are no classes in the archived classes tab, skip to the next step.

  • Navigate back to the Classes tab.

  • Click sync with Clever.

If the class is missing from your Clever data, but in your SIS, please contact Clever Support.

Who should I ask for help with this issue?

If it’s related to data within Clever, or data coming from Clever, please contact Clever Support

If it’s related to an aspect of the Newsela, please contact Newsela Support

Support Contacts

Clever Support

Newsela Support

In order to have access to Newsela's administrator features, school and districts administrators will need to be set up as such in Clever. 

  • Any administrators who need district-wide reporting access should be added to Clever in the District Curriculum Lead or District Administrator role.

  • Any school administrators who need school-level reporting access or the ability to edit faculty lists should be added to Clever in the Staff role.